How we work together

One team, one hourly rate, and a report of every hour

Short answer

You tell us about your business, and we set up a free call. If you already have a site, we also give it a free first look. Nothing starts until you approve the scope. Then one team does the work at one hourly rate, and a weekly report shows every hour by role and task. You own the code, the data and every account.

Step by step

From the first message to the weekly report

  1. Tell us about your business.

    Write to us and we reply within one business day, Tallinn time (EET), usually within a few hours, and set up an online call.

  2. A free call, and a free first look.

    We ask how your business runs, what the system has to do and what’s getting in the way. If you already have a site, we also check it from outside with XRay, our own audit tool, and send a short written summary. Want us to go deeper? After the call we can scope a full audit of the code and servers. How the first look works

  3. One team, one rate.

    Project manager, business analyst, architect, web developers, integrations, QA and test automation, security and DevOps. One hourly rate, whoever does the work.

  4. You see every hour.

    You approve the scope before we start. Weekly reports show what was done, by which role and how long it took, against the scope you approved. You don’t need to be technical: the scope and the reports are written in plain words. See an example report

What you can count on

What stays yours

  • You own the code, the data and every account. Hosting, domains and services stay in your name, and we work with access you give us.
  • If you leave, you take all of it, the tests and the deploy setup included.
  • Rebuilding? We carry your page addresses over or redirect them, so Google can follow the move. Read the guide
  • Analytics on the sites we build run only after visitors consent.

Tell us about your business.

Write to us through the brief or at contact@smartunex.com. The first call is free, and if you already have a site, so is a first look at it with XRay.

We reply within one business day, Tallinn time (EET), usually within a few hours, and set up an online call. No obligation.